One Stop VOW reserves the right to change this policy at any time. Please check www.OneStopVOW.com/terms on a regular basis, or when clarification is needed. One Stop VOW endeavors to provide the best possible service to all our customers and in doing so will not permit any unlawful activity, abuse of our servers or any unfavorable conduct. This and other One Stop VOW policies, procedures and guidelines are in effect to protect you, our other clients and ourselves from such harm.

This agreement applies to all accounts, of any type (VOW, Co-Agent, sub-accounts, email services) associated with you, the account holder.

This agreement will be automatically renewed each billing cycle, or renewal term. Full payment is required before any hosting services is rendered, including renewals and upgrades of service. Payment is due each billing period (one month or annually, depending on services) and billing will continue until you specifically cancel your account. Many accounts require prepayment and will therefore be billed one billing term in advance. In this case any additional charges incurred in a period that has been prepaid, including but not limited to excess bandwidth, may be billed with the next billing period or separately.

Accounts unpaid sixty (60) days after the date of invoice will be considered in default. If the Customer in default maintains any information or files on One Stop VOW Web space, One Stop VOW will, at its discretion, remove all such material from its public Web space. Removal of such material does not relieve the Customer of the obligation to pay any outstanding charges assessed to the Customer's account. Checks returned for insufficient funds will be assessed a return charge of $25 and the Customer's account will immediately be considered to be in default until full payment is received. Customers with accounts in default agree to pay One Stop VOW reasonable expenses, including attorney fees and costs for collection by third-party agencies, incurred by One Stop VOW in enforcing these Terms and Conditions.

This Agreement may be terminated by either party with or without cause upon thirty (30) days advance written notice to the other party. Cancellations must be received in writing by fax or postal mail and may require verbal confirmation (to ensure your account cannot be cancelled by someone other than yourself). It is the client's responsibility to ensure that the account is indeed cancelled. One Stop VOW will confirm the cancellation of an account by email, mail or fax. If such a confirmation is not yet received, then the account remains active and you will continue to be billed and invoiced for service. Cancellation does not absolve the client of any outstanding financial obligation and will make all outstanding obligations due on and payable by the date of cancellation.

One Stop VOW reserves the right to terminate your account at any time. If a client fails to resolve an issue with any unfavorable circumstances associated with their account, or for any other reason deemed appropriate by One Stop VOW, this agreement may be terminated at the discretion of One Stop VOW. Whenever feasible One Stop VOW will attempt to contact the client and resolve any unfavorable circumstances, however you may not be contacted before your account is deactivated should the circumstances warrant an immediate suspension of services. If the circumstances cannot or have not been resolved by the client, One Stop VOW may permanently terminate the account. This involves discontinuation of services, disabling and deletion of the account and any related information stored the One Stop VOW servers if:

• The client violates any term of this or any other applicable agreement, any municipal, provincial or federal laws or regulations, or any policy or guideline set out by One Stop VOW on this website or in other communications with the client;
• The client engages in conduct or posts material on the account's web site(s) that One Stop VOW in its sole discretion believes is harmful to other clients, the business or reputation of One Stop VOW or any third-party;
• The client engages in any activity that could or does overwhelm the server with heavy central processing unit (CPU) usage or that requires a disproportionate amount of the resources of the One Stop VOW server;
• The client disputes the terms of this agreement or any amendment set out, from time to time, by One Stop VOW anywhere in an amended agreement, attached schedule to this agreement, on the One Stop VOW web site, or other communication of terms with the client.
• Any other circumstances deemed as grounds for termination by One Stop VOW.

Any and all services and facilities One Stop VOW may be used for legal purposes only, under all international, federal, provincial and municipal laws. Violations of this or any other provision of this agreement can result in a suspension of service leading to termination or in One Stop VOW' sole discretion, an immediate termination of service. This includes, but is not limited to:

• any infringement of copyright, trademark, patent, trade secret or other intellectual property right;
• pornography;
• any and all adult material
• content that exploits children under 18 years of age;
• hate propaganda;
• racist, threatening, slanderous, libelous or otherwise abusive content;
• the promotion or incitement of, or instructions for, the commission of illegal activities;
• mail fraud, multi-level marketing schemes or any fraudulent activities;
• content promoted through the sending of unsolicited email (spamming);
• sending of unsolicited email (spam) from a One Stop VOW server, or any other server that refers to content on a One Stop VOW server, or sending such email with a One Stop VOW hosted Web site listed as the contact address;
• pirated software;
• "warez", cracks, hacks, spam software & their associated utilities;
• illegal mpeg layer two or three files (MP2 or MP3) which may be considered copyright infringement;
• online gambling
• information or other material that contains a virus, corrupted data or any other harmful or damaging component.

Using any One Stop VOW service or product for the purpose of participating in any activity dealing with subject matters that are prohibited under applicable law is prohibited. Any illegal activity, including adult content, links to adult content web sites, online gambling, spamming or hacking will result in your site being shut down. One Stop VOW does not host sites of its competitors or web pages promoting sites of its competitors. One Stop VOW will be the sole arbiter as to what constitutes a violation of this provision.

One Stop VOW is dedicated to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: over the One Stop VOW network, by customers or any other users of the One Stop VOW network (including customers' customers) and/or over any network, if the message sent advertises or mentions a site hosted on the One Stop VOW server. Any unsolicited email, hate email, email bombs, or any mass email may not be found to be originated by One Stop VOW or its client accounts or to be distributed or processed by any of our clients. Also, your email address or account is subject to the same conditions. Sending of unsolicited e-mail (spam), from any account on our server or using an e-mail address or domain that is hosted or otherwise associated with our server or company operations is not allowed in any form. This policy includes any opt-in or similar email marketing programs, as such websites, email accounts and domains will not be hosted by One Stop VOW. One Stop VOW reserves the right to deactivate any email accounts, domains or hosting accounts that we consider detrimental to performance. If your account or any part for your account is deactivated, you may be required to pay a re-activation fee of $60. Accounts canceled due to Spam will be billed a remediation service fee of $250. If you have any complaints or suggestions or comments regarding SPAM on our network, please direct them via email to abuse@OneStopVOW.com.

Attempting to use too large a proportion of the server's resources, damage or run damaging code, compromising security or otherwise attempting to do harm to our network and servers is strictly prohibited. One Stop VOW reserves the right to suspend or deactivate the domain or hosting account of any offending abuse without any notice. It is the responsibility of the client to contact One Stop VOW and request potential account or domain re-activation. All hosting accounts are for use by an individual or office (multiple agents) as specified in your One Stop VOW hosting agreement. To prevent abuse of our server resources, hosting accounts cannot be used to capture and sell leads to any third-party without written consent from One Stop VOW.

Customer retains the copyright to data, files and graphic logos provided by the Customer, and grants One Stop VOW the rights to publish and use such material. Custom artwork and graphic logos designed by One Stop VOW for use in the Customer's Web presentation will remain the property of One Stop VOW; at its discretion, One Stop VOW will grant the Customer rights to use such material in formats other than Web presentations. A separate agreement must be entered into, in the event that the Customer wishes to obtain all rights for custom artwork or graphic logos designed by One Stop VOW. The Customer must obtain permission and rights to use any information or files that are copyrighted by a third party. The Customer is further responsible for granting One Stop VOW permission and rights for use of the same and agrees to indemnify and hold harmless One Stop VOW from any and all claims resulting from the Customer's negligence or inability to obtain proper copyright permissions. Every contract for Web site design and/or placement shall be regarded as a guarantee by the Customer to One Stop VOW that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

A link to One Stop VOW may appear in either small type or by a small graphic at the bottom of a page or pages of your Web site.

Failure to follow any term or condition will be grounds for immediate account deactivation. One Stop VOW reserves the right to refuse, cancel, or suspend service at our sole discretion and for reasons that may or may not be disclosed to the customer.

Full backups of your configuration and data are performed on a daily basis. No guarantees of any kind are made, either expressed or implied, as to the regularity, scope or integrity of these backups. These backups are made for server restoration purposes only and are not intended for individual client use. It is the client's responsibility to maintain local copies of the files and data stored on the web server.

It is the responsibility of the client to have adequate working knowledge of their web site operations and familiarity with related software (such as Email applications). One Stop VOW support personnel will not provide software assistance beyond the use of its site. Problems or malfunctions of your account requiring assistance from support will be acted upon only when proper support procedure is followed. Any requests for support should be submitted through the integrated Help Desk system. Failure to use the Help Desk or to select the appropriate category for your request may severely delay the processing of your request.

One Stop VOW customers are discouraged from storing any files that cause excessive traffic on the One Stop VOW servers. Please contact One Stop VOW for more information. The client understands services are provided on a shared server and means that the client's web site cannot overwhelm the server with heavy (CPU) usage from highly active common gateway interface ( CGI) scripts, chat scripts, other scripts or excessive bandwidth usage which interferes with One Stop VOW' ability to provide service to its other clients and users. Should a client's web site overwhelm the server or use a large share of server resources, the client's account may be subject to temporary suspension or additional charges to compensate for resource usage.

One Stop VOW is not responsible for any failures, delays or interruptions in the delivery of any content or services contained on the One Stop VOW server; or losses or damages arising from the use of the content or services provided by One Stop VOW, and for greater certainty and without limitation to the generality of the foregoing: One Stop VOW liability to the client for actual damages for any cause whatsoever, regardless of the form of action will be limited to a maximum of the fees paid by the client to One Stop VOW, for the prior 1, 3, 6 or 12 months (whichever is appropriate); In no event will One Stop VOW be liable to the client for any indirect, incidental or consequential damages arising out of the service or in connection with the client web site or any other services or products provided to or by the client; One Stop VOW, its officers, directors, owners, agents and employees, shall in no way be liable to the client or anyone else for any loss or injury resulting from use of the service or the Client's web site; In no event shall One Stop VOW be liable for any damages, whatsoever, as a result of the notifying any official of potentially illegal content on the web site, providing copies of the client's web site to the appropriate officials or cooperating with law enforcement efforts to locate persons who have posted content that is illegal or promotes illegal conduct; In no event shall One Stop VOW be liable for any damages, whatsoever, as a result of the termination of this agreement.

If any provision of this Agreement is held to be invalid, illegal or unenforceable, all other provisions will nevertheless continue in full force and effect.

As a client, you agree not to harm One Stop VOW, its reputation, computer systems, programming and/or other Account Holders using One Stop VOW' services. One Stop VOW reserves the right to select the computer for the client's web site for best performance. If the client breaches this Agreement, then One Stop VOW has the right to terminate service without any refunds of the unused portion prepaid by the client. The client agrees to indemnify and hold harmless both One Stop VOW and other clients from any and all claims and/or costs (including legal costs) resulting from the clients use or abuse of their service in any manner. If at any time, the client breaches any part of this contract and One Stop VOW has to engage the services of an attorney, then the client will pay any and all of One Stop VOW' reasonable attorney fees and court costs. The client agrees to indemnify and hold One Stop VOW harmless from and against, and to reimburse One Stop VOW with respect to, any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees and costs of investigation) of every nature whatsoever incurred by One Stop VOW by reason of or arising out of or in connection with (i) any breach of this Agreement by the client, (ii) any infringement of any copyright, trade-mark, patent, trade secret or any other intellectual propriety right of any party by content on the Site, or (iii) illegal, libelous, slanderous, dangerous or defamatory content on the website.

One Stop VOW makes no warranties of any kind, whether express or implied, for the services it provides. One Stop VOW also disclaims any warranty of merchantability or fitness for a particular purpose. One Stop VOW will not be responsible for any direct, indirect or consequential damages which may result from the use of its services including loss of data resulting from delays, non-delivery or interruption in service. The Customer acknowledges and agrees that One Stop VOW cannot guarantee the absence of service interruptions caused by Acts of God or other circumstances beyond its control.

One Stop VOW reserves the right to refuse services to any client. In the event that a client does not abide by the provisions set out in this agreement or if One Stop VOW deems the client to be a hindrance to One Stop VOW, the client will be blacklisted and One Stop VOW will not provide any services to the client in the future. In such an event, One Stop VOW may give the client up to 15 (fifteen) calendar days notice to find another provider for their web hosting needs. We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law. One Stop VOW reserves the right to refuse services to any potential client, even before any services have been provided to the client. One Stop VOW is not a real estate company. We maintain a real estate database in order to provide property search engines and email notification programs to the public and to our client base of independent Realtors. We do not provide any personally identifiable information to any third party. Your personal information is kept confidential. We do not engage in spam of any kind. All email addresses in our system are kept confidential. All property information provided through our system is obtained directly from an MLS system, which retains the copyright on all information related to those properties. No property data will be passed on to a third party for commercial purposes. The following terms of service in conjunction with the terms of service posted at www.OneStopVOW.com/terms apply to all accounts published on any One Stop VOW or authorized partner internet servers. Submitting your order or agreeing to the contents of a proposal/quote indicates agreement to One Stop VOW Terms of Service.

If a client refuses to accept any future provisions or amendments, the client will have the option to cancel service as of the renewal date (see cancellation policy for correct procedure). Failure to cancel service by the client will be deemed to be acceptance of any amended provisions or conditions to this agreement. If the client refuses to accept any future provisions or amendments, One Stop VOW may, in its sole discretion, cancel the account forthwith.

This Agreement shall be governed by the laws of DuPage County in the State of Illinois of the United States of America, which shall claim venue and jurisdiction for any legal motion or claim arising from this Agreement. This Agreement is void where prohibited by law. One Stop VOW reserves the right to amend our Terms and Conditions at any time and without notice.